Privacy Policy

Introduction

Clique Inc. (“Clique,” “we,” “us,” or “our”) owns and operates PetBux, a pet community cashback app, along with our website at www.petbux.com and other related sites and applications (collectively, the “Services”). We are committed to protecting your privacy and ensuring transparency about how we collect, use, share, and protect your personal information.

By accessing or using our Services, you agree to this Privacy Policy and our Terms of Service. If you do not agree with our practices, please do not use our Services.

Important Notices

• California Residents: If you are a California resident, please review our California Consumer Privacy Act (CCPA) Notice for additional information regarding your rights.
• European Union Residents: If you are located in the European Union or are covered by the General Data Protection Regulation (GDPR), please review our GDPR Privacy Notice for additional information regarding your rights.

1. Information We Collect

Personal Information

We collect the following types of personal information from you:

• Contact Information: Name, email address, telephone number, and billing address.
• Account Information: Username, password, and profile picture.
• Purchase History: Information from scanned receipts and transaction details, which may include:
  • Store name
  • Purchase date and time
  • Payment method (e.g., credit card, debit card, cash)
  • Transaction amount
  • Itemized list of products:
    • Product name
    • Product SKU or UPC
    • Quantity
    • Price per item
    • Discounts applied

• Geolocation Data: Real-time geographic location of your device to provide location-based offers and cashback.
• Profile Picture: Any photo you provide for use as your profile.
• Rewards Earned & Redeemed: Details about rewards earned and redeemed associated with your account.
• Device Information: Device type, operating system, browser type, and unique device identifiers.
• Other Information Provided and Activity Logs

Sensitive Personal Information

• Bank Information: Details required for processing cashback rewards.

Non-Personal Information

• Usage Data: Information about how you interact with our Services, such as access times, pages viewed, and the page you visited before navigating to our Services.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our Services.

2. How We Use Your Information

We use your information for the following purposes:

• Provision of Services: To process cashback rewards, provide personalized offers, and enhance user experience based on your profiles.
• Account Management: To create, maintain, and secure your account.
• Customer Support: To respond to your inquiries, requests, and complaints.
• Marketing and Promotions:
  • To send you marketing communications, offers, and promotions about our Services and those of our partners
  • To personalize and improve our marketing strategies based on your behaviors.
  • Pursuant to your direction to enable you to engage with all your participating brands to acquire cashback from them and otherwise interact with them
  • To communicate with you about our program and services, including to respond to your customer service requests or respond to any other inquiry or correspondence you send to us
  • To present you with marketing relating to our program and services, including promotions, coupons, inform you about opportunities to purchase products from nearby stores to earn cashback
  • To analyze and improve our Website, App, and services, including analyzing trends and usage

• To analyze market trends and consumer behaviors for internal business purposes

• More Specifically we may use your information:

• To prevent, detect, investigate, or remediate security or other legal concerns, including fraud
• To fulfill any other purpose for which you provide it or consent

                   With third parties for legal or security reasons

We may share information about you if we reasonably believe that disclosing the information is needed to:

• Comply with any valid legal process, governmental request, or applicable law, rule, or regulation.
• Investigate, remedy, or enforce potential violations of our Terms of User or Privacy Policy
• Protect the rights, property, and safety of us, our users, or others.
• Detect and resolve any fraud or security concerns.

• Analytics and Improvements: To analyze user behavior and preferences to improve our Services and develop new products.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Security and Fraud Prevention: To protect our users, employees, and business operations from fraud, unauthorized access, and other illegal activities.

3. Legal Basis for Processing (GDPR Compliance)

We process your personal information based on the following legal grounds:

• Consent: For marketing communications and processing sensitive personal data, we rely on your explicit consent.
• Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party, such as fulfilling cashback rewards.
• Legitimate Interests: We process your data to improve our Services, prevent fraud, and secure our operations, which we have assessed do not override your privacy rights.

4. How We Share Your Information

We may share your personal information with:

Partners and Brands

• Cashback Program Participants: Brands participating in cashback offers to facilitate rewards and marketing campaigns.
• Cross-Brand Marketing: With your consent, we may share your information with affiliated brands within the same company portfolio to provide relevant promotions.

Service Providers

• Marketing and Analytics Providers: Third-party companies that perform services on our behalf, such as analytics, advertising, and marketing.
• Payment Processors: To process transactions and manage accounts.

Legal and Compliance

• Law Enforcement: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Clique, our users, or others.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Aggregated and Anonymized Data

• We may share aggregated or anonymized data that does not identify you personally with third parties for research, analytics, and other purposes.

5. Your Rights and Choices

Access and Correction

• Account Settings: You can access and update your personal information through your account settings or by reaching out to us at [email protected]

Withdrawal of Consent

• Marketing Communications: You can opt out of receiving marketing emails by clicking the “Unsubscribe” link in the email
• Data Processing: You can withdraw your consent for data processing at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Data Deletion

• Right to Erasure: You may request the deletion of your personal data by contacting us at [email protected]

Data Portability

• Request Data: You can request a copy of your personal data in a portable format by contacting us.

Opt-Out of Data Sharing

• “Do Not Sell My Personal Information”: California residents can exercise their right to opt out by visiting Do Not Sell My Personal Information or emailing [email protected]

6. Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

• Enhance User Experience: Remember your preferences and settings.
• Analytics: Understand how you use our Services to improve them.
• Advertising: Deliver personalized advertisements based on your interests.

Your Choices

• Cookie Settings: You can control cookies through your browser settings and other tools. However, disabling cookies may affect the functionality of our Services.
• Third-Party Tracking: We use third-party analytics and advertising services. You can opt out of certain tracking by visiting Network Advertising Initiative or Digital Advertising Alliance.

How We Use Google Analytics:

For analytics, we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics may set cookies on your browser or mobile device or read cookies that are already there to collect information. Google Analytics may also receive information about you from apps you have downloaded that partner with Google. Google Analytics collects information such as how often you use our Website or web applications and how you use our Website or web applications. We use the information provided by Google Analytics to improve our Websites, web applications, and services. We do not combine the information collected through the use of Google Analytics with personally identifiable information.

For more information regarding how Google collects, uses, and shares your information please visit http://www.google.com/policies/privacy/partners/. By using our Website or web applications, you consent to the processing of data about you by Google as described here and in Google’s privacy policy. You can control the information provided to Google and opt out of certain ads provided by Google by using of the of the methods set forth in http://www.google.com/policies/privacy/partners/ or use the Google Analytics opt out browser add-on at http://tools.google.com/dlpage/gaoptout?hl=en

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data is encrypted during transmission and at rest.
• Secure Servers: We use secure servers and firewalls to store data.
• Access Controls: Access to personal data is restricted to authorized personnel only.

Data Breach Response

• In the event of a data breach, we have procedures to notify affected users and relevant authorities in compliance with applicable laws.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Active Accounts: Personal data is retained as long as you maintain an active account.
• After Account Deletion: We retain personal data for a period of 90 days after account deletion to comply with legal obligations and resolve disputes.
• Anonymization: When feasible, we will anonymize data so it can no longer be associated with you.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence:

• Safeguards: We use Standard Contractual Clauses approved by relevant authorities to ensure adequate protection of your data.
• Compliance: We comply with all applicable data protection laws regarding the transfer of personal information.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 17:

• Age Verification: Users must confirm they are 17 years or older during account creation.
• Parental Consent: We do not knowingly collect personal information from individuals under 17. If we become aware of such data, we will take steps to delete it promptly.

11. Policy Updates

We may update this Privacy Policy from time to time:

• Notification: We will notify you of significant changes by email and through our Services.
• Consent: If changes materially affect how we process personal data, we will seek your renewed consent where required by law.
• Effective Date: The “Last Updated” date at the top indicates when the policy was last revised.

12. Your California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You can request the deletion of your personal information.
• Right to Opt-Out: You can direct us not to sell your personal information.
• Exercising Your Rights: To exercise these rights, please contact us at [email protected].

13. GDPR Compliance

If you are located in the European Economic Area (EEA), you have the following rights under the GDPR:

• Right of Access: Obtain confirmation whether your data is processed and access your personal data.
• Right to Rectification: Correct inaccurate or incomplete personal data.
• Right to Erasure: Request the deletion of your personal data under certain conditions.
• Right to Restrict Processing: Request restriction of processing your personal data.
• Right to Data Portability: Receive your personal data in a structured, commonly used format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
• Right to Lodge a Complaint: File a complaint with a supervisory authority in your country.

14. Contact Information

Data Protection Inquiries

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us:

• Email: [email protected]
• Mail: Clique Inc., 120 Newport Circle Dr, Newport Beach, 92660

15. Governing Law

This Privacy Policy is governed by the laws of the State of Delaware, with the exception of compliance requirements specific to California and the European Union where applicable. Any disputes or complaints must be resolved through mediation or arbitration with JAMS in Orange County, California.

Any dispute, controversy, or claim arising out of or relating to this Privacy Policy or your use of the Services shall be resolved exclusively through binding arbitration administered by JAMS in Orange County, California, under its rules. By using our Services, you agree to first attempt to resolve any dispute through arbitration before seeking resolution in a court of law. Any claims brought to court must also be filed in Orange County, California.

16. Limitation of Liability

To the maximum extent permitted by law, Clique Inc. shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services or any breach of this Privacy Policy.

17. Mission Statement

At PetBux, we are committed to respecting your privacy and safeguarding your personal information. We strive for transparency and accountability in how we collect, use, and share your data, ensuring you have control over your personal information.

Effective Date: 10/18/2024